Shipping policy

Thanks for shipping with Pugilist! Here are the terms and conditions of our shipping policy. Please read carefully before making a purchase so you know what to expect.

Shipping and processing times

We process all orders within three business days after the order is placed. Please note that we don’t ship or deliver orders on holidays or weekends. In the case of any significant shipping delays, we’ll contact you using the email or phone number you provided during checkout.

Domestic shipping costs and estimates

With standard free shipping, products are expected to arrive within seven days of placing your order.

Here’s a summary of our other shipping options:

Shipping options	Carrier options	Estimated delivery time	Cost
Option 1	Carrier A, B, C	X to X business days	$X
Option 2	Carrier X, Y, Z	X to X business days	$X
Option 3	Carrier A, B, Z	X to X business days	$X

 

How can I track my order status?

You can visit this link with your order number to check the status of your delivery: [Include a link to a tracking tool if you offer one.]

You’ll also receive an email notification from us once your order has shipped. This email will include a carrier tracking number you can use to check on your order. It can take up to 48 hours for your tracking info to show up.

If for some reason you haven’t gotten your order in more than 14 business days, please contact us at contact@pugilist-gym.com. We’ll look into it for you!

Returns and refunds policy

We offer a no-questions-asked return policy that applies for seven days after your order is delivered. Returned items must be in brand-new condition, and customers are responsible for return shipping.

In the case of lost orders, or items that are damaged upon delivery, customers are entitled to a full refund within 14 days of shipping.

For any return or exchange inquiries, please email us ASAP at contact@pugilist-gym.com. We address each inquiry individually, and we’ll try our best to make sure everyone is satisfied.

To learn more about how we handle returns and refunds, please visit our Returns and Refunds Policy page.